Managing Conflict through the Gentle Art of Influence: Soft Skills / Personal Effectiveness Skills Workshop
For years people have been asking me how they can become more influential in work, in managing teams, and in gaining business customers. This is especially relevant for managers taking on new team members perhaps after merger and reorganisation, or for people wishing to be much more effective in meetings, or even in managing conflict or challenging colleagues in a more positive way.
More and more people are learning how to improve their effectiveness by a better understanding of how to build rapport, how to better understand people’s perspectives and motivations, and be more aware of their non-verbal communication. This is especially true in our globalised world where there is, so we’re told, only 6 degrees of separation between us all!
for more information, send me an email
Achieving Goals through Negotiating for Success: Soft Skills / Personal Effectiveness Skills Workshop
‘Negotiation’ has been described as ‘the game of life’ and ‘the art of finding solutions’. It’s a continual process in all our lives when we’re with partners, family members, neighbours, the banker, the plumber and other trades… our doctor even.
The process of negotiation is like-wise taking place in the workplace with our managers, our colleagues, our teams, and / or in business with suppliers, customers and staff.
We are engaged in negotiation whenever we try to influence others, manage conflict, reconcile differences, solve a knotty problem with others, start and improve relationships, get involved in dispute resolution, or just by making everyday decisions with others.
We live and breathe negotiations as part of everyday human interaction. However few of us give a moment’s thought to how we can improve our negotiating style, or how we may adopt a more informed and conscious process to our everyday negotiations.
for more information, send me an email:
Driving Results through the Power of Persuasion: Soft Skills / Personal Effectiveness Skills Workshop
With the credit crunch and economic mayhem, people just like you are realising that they need to become ‘noticed’ and more effective in their communications, especially when facing organisation restructure or possible career change.
There’s also a real need to ensure that business investments in marketing, PR and communications are effectively targeted and deliver the right outcomes. You can learn how to do both in this fast-paced fun-packed, yet effective workshop.
Not rocket science, not business school speak, not jargonistic! Just the application of 7 Great Dimensions of the Power of Persuasion! Be prepared to have your assumptions about what makes for a powerfully persuasive approach, challenged in an enlightening and dynamic way!
What we know… is that in order to be more successful in our lives, in managing others, in managing our business, in managing effective communications with customers and users, that a better understanding of what makes people say ‘yes’ is hugely important… a critical ‘hard / soft’ skill!
More and more people and organisations are looking to the subtle art of behavioural psychology to help them get the right messages across in the right way, and nudge people to change their behaviour in the right direction.
Just as critical is our ability to maintain the integrity of relationships and networks. An important definition of success is to be able to get more of what you want but without damaging valued relationships.
for more information, send me an email:
